About us
Sophia & Tom Boutique is a Swiss-registered online retailer operated by Kalamba Marketing Agency, a sole proprietorship registered in Switzerland.
Our collections are carefully curated and quality-checked under our supervision in Switzerland. We collaborate with selected international production and fulfillment partners to make our products available to customers in New Zealand.
Orders are processed through our international fulfillment network and shipped directly to customers. Delivery timelines, return policies, and customer support conditions are clearly communicated prior to purchase to ensure full transparency.
All customer service, order coordination, and quality standards are managed directly from Switzerland to maintain accountability and consistent service.
Global Sourcing & Quality Coordination
To ensure consistent quality and responsible production, we collaborate with selected international manufacturing and fulfillment partners who meet our internal quality standards.
All products are reviewed and approved before being offered in our store. Our fulfillment partners operate within our defined service guidelines to ensure reliable delivery and clear communication.
We prioritize transparency, quality control, and long-term partnerships to maintain a dependable shopping experience for our customers in New Zealand.